You’ve probably heard a lot about voice over IP (“VoIP”)
or IP telephony in recent years. There’s a lot of industry
buzz and excitement about it, but you may be at a loss to
explain some of the benefits of VoIP for your business. The
real advantage of VoIP and, more broadly, real-time IP communications,
is in the way it can transform your business communications
architecture into an intelligent communications
system using a simple but powerful protocol, known as the
Session Initiation Protocol, or SIP.